Mobile application and Patient Experience

Hospitals are dynamic organizations, which are constantly on the move with patients, doctors, nurses, clinical staff, medical equipment and more. Integration of Digitalization and technology are the leading drivers of health care industries and has an excellent contribution to the health care industry.

As time is progressing and new digital solutions are being introduced every day. Such digital solutions became part of daily life and people find way to connect with their healthcare providers much easily. New way of communication improves patient experience and pushes the industry to provide more efficient services.

Welcome to the world of Digitalization! Health care leaders are working to grasp the full potential of digitalization. Digital health care solutions and software provide their customers access to service details, information about doctors, different hospitals and their facilities and various other health related information. They are one of the best communication tools that help patients before and after treatment. Digital tools are a great way of two-way communication with the doctor and the patient, and this not only creates a mutual trust and understanding between the patient and the doctor but also improves the treatment results.

The amounts of mobile apps, which are being developed for the health care industry, are on the surge. They make a significant impact in the healthcare industry. Medical programs are also being developed that help in monitoring the chronic condition of patients, helps in capturing patient data and helps in measuring activity. Digitalization promises better medical progress, makes health care affordable and reachable to communities.

·     Patients can know the particulars about their caregiver and their medical records

·     They can interact with the hospital staff as well as the doctor, take an appointment online, understand the services provided and the details 

·     Medical data can also be shared online

·     Hospitals are now well planned for patients to come and spend quality time in case of emergency

·     Patients can also get personalized treatment

·     And last but not the least, their trust and faith towards the hospital increases as well.

Such solutions make patient part of the running hospital operation and push medical team to connect with patients and makes operation more efficient. Hospital management can easily create KPIs and have instant satisfaction surveys for the daily operation. Connection with medical team and facility helps to improve the medical treatment progress and makes patient loyal to hospital.

"I can reach to my physician, nurse and medical data any time, I needed."

If you make your patients saying this and then telling to their friends and followers about it, you have mastered the essence of digital healthcare.

Travel Insurance & Expat Assistance Market in the Middle East

Growth & emerging economies, new tourism investments, geographical position, intra-regional travel and specialization, new airport investments are some of the driving factors for the tourism in the Middle East region. Meanwhile, regulatory complexity, fairness and transparency problems, politic instability, airport and airline over capacity would be counted as couple of the preventing factors.

Beside problems and concerns, there are many promising facts for the future of the Middle East tourism. 4 Trillion USD projects have been announced in travel and tourism for the Middle Eastern market. The annual number of tourists to the Middle East is projected to double to 154 Million by 2020, compared with 76 Million in 2008. 7 Billion USD is being invested in hotel projects between 2010 to 2013 and 106 out of 234 orders for the airbus 380 have been placed by Middle East carriers.

Fit to fly report for charter and air ambulance flights

Travel by air is not only for healthy people. Over one billion people travel by air each year and thousands of those transferred by air ambulances. Fit to fly report is requested for all those unhealthy passengers, even for the air ambulance flights.

The effect of mild hypoxia and decreased air pressure in the cabin, the ability to adopt the brace position in emergency landing, the ability of the patient to cope mentally and physically with travel to and through the airport to reach the flight and on disembarkation can be counted as couple concerns for a regular flight.

Corporate social responsibility on the rise?

The ideas behind CSR are taking a while to catch on in the Gulf. In a 2012 survey for the Dubai Chamber of Commerce’s Centre for Responsible Business, only 44 per cent of companies polled said that CSR was of any importance to the company while only 8.5 per cent had solid policies in place, mainly because of a lack of awareness of the ideas and drivers behind CSR.

“These figures show that we have made in-roads in increasing awareness, but that there is still a long way to go before CSR and sustainability are fully incorporated by the business community,” says Beliad Rettab, senior director of economic research and sustainable business development at the chamber.